Legal

Accessibility Statement

Last updated: 24 July 2026

Dotch Flavour is committed to making its website and services reasonably accessible to as many people as possible.

10.1 Our aim

We aim for the website to follow recognised accessibility good practice, including clear headings, readable contrast, keyboard access, descriptive link text, form labels, alternative text for meaningful images and captions or transcripts where practical.

10.2 Using the website

Users should be able to zoom text, navigate key pages by keyboard, use common screen-reader technology and understand forms and error messages. The developer should test checkout, registration and quote forms on mobile and desktop and address material barriers before launch.

10.3 Known limitations

Some third-party payment, social-media, map, ticketing or embedded content may not be fully controlled by us. Some historical or promotional images may not initially have complete alternative text. We will work to improve issues brought to our attention.

10.4 Requesting assistance

If you cannot access information or complete an order because of a disability or access need, email hello@dotchflavourfoods.com or contact us by telephone/WhatsApp at +447889490189. We will consider a reasonable alternative, such as taking an order or providing information in another accessible format.

10.5 Reporting a problem

Tell us the page, task, device and assistive technology involved. We aim to acknowledge accessibility enquiries within two business days and provide a substantive response as soon as reasonably practical.