Email and Newsletter Terms

You may subscribe through the website, checkout, event registration or another clear opt-in. We will tell you what type of communication to expect. Where required, marketing consent will be separate from acceptance of terms or completion of an order.

• Fresh food menu and weekly-order reminders.
• Ready Soups launches, availability and bundle offers.
• Dotch Flavour Experience invitations and event updates.
• Seasonal campaigns, including Christmas, Easter, Father's Day and other relevant occasions.
• Founder stories, behind-the-scenes content, testimonials and recipes.
• Corporate, wholesale or stockist updates where relevant to the recipient.

Frequency may vary around launches and seasonal campaigns. We will aim not to send excessive or irrelevant messages.

Where permitted by electronic-marketing law, we may send relevant offers to existing customers who purchased or negotiated for similar products and were given a clear opportunity to opt out. Other marketing will be sent with consent or another lawful basis.

Use the unsubscribe link in any marketing email or contact hello@dotchflavourfoods.com. Unsubscribing from marketing does not prevent necessary service messages about orders, deliveries, accounts, bookings or safety.

Existing email addresses must not be added automatically without checking how they were obtained, what customers were told and whether marketing is permitted. The source, date and consent or customer relationship should be documented before import.

Offers may be subject to availability, exclusions and expiry dates. Marketing content must not be misleading, and promotional conditions should be stated clearly.